CFA and Other Public Interest Groups Support NCL's Recommendation that FCC Refresh Record in "Bill Shock" Proceeding
CFA and other public interest groups are asking that the FCC refresh the record in the "bill shock" proceeding to review the marketplace for international mobile roaming (IMR) services and the impact of current IMR practices on consumers’ ability to affordably connect to broadband while traveling abroad. Today’s smartphones run dozens of apps, many of which update automatically and use data in the background. This can quickly lead to significant inadvertent data use and consumer “bill shock,” despite consumer awareness of the costs of roaming.
