September 16, 2025
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2 min read
Consumer Groups Tell Congress, Don't Abandon Universal Service Programs
Washington DC – Consumer Federation of America (CFA) and Consumer Action filed comments in response to a request from the Congressional Universal Service Fund Working Group. Dr. Mark Cooper, Senior Fellow at CFA and author of the comments stated the following:
- Broadband access and use are immensely important to individual households and the U.S. economy.
- The FCC and the U.S. have made significant progress toward the goal of universal service as it pertains to broadband.
- However, there remains a significant, even remarkable, shortfall in achieving universal service as we came to define it in the pre-broadband era.
- The FCC has programs in place to achieve the goal, but the challenges remain substantial.
- Thus, above all, U.S. policy should not consider shrinking or abandoning the universal service programs; those programs should be expanded and improved.
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