The 39 consumer, community and civil-rights organizations sent a letter to the Department of Housing and Urban Development (HUD) regarding its response to the COVID-19 epidemic and on its implementation of the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act through . We support HUD’s adoption of a flexible policy for borrower access to forbearance and for prioritizing partial claims for borrowers who have recovered from a COVID-19-related hardship, but urge HUD to take the additional steps to protect homeowners facing a COVID-19 hardship.