CFA joined with 32 other local, state and national consumer, civil rights and housing industry groups to urge the Administration to create a single point of entry for information for homeowners and renters in a May 4 letter to HUD, FHFA, Department of the Treasury and CFPB.

The letter noted that “A single point of entry for consumers specifically focused on housing, integrated into the www.coronavirus.gov platform and prominently displayed on the landing page, could serve as the primary vehicle for the dissemination of up-to-date and accurate information for renters and homeowners.”   It also noted that there was a coordinated effort during the 2008 financial crisis to provide consumer information through a variety of channels, including a toll-free hotline, print, electronic and others.

CFA Senior Fellow Barry Zigas noted that “this broad coalition of groups shows there is widespread agreement that helping consumers reach information through a single point of entry on the government’s primary COVID-19 information website would help millions of consumers trying to get the most accurate and up to date information.