Donald S. Clark Secretary Federal Trade Commission Room H-135 (Annex N) 600 Pennsylvania Avenue NW Washington, DC 20580

RE: Comments – Beyond Voice Project No. P074403

Dear Mr. Clark:

The Consumer Federation of America (CFA), an association of more than 300 nonprofit consumer organizations, has since 1968 sought to advance the consumer interest through research, education, and advocacy. Consumer Action (CA), founded in 1971, is a nonprofit organization that advocates for consumers and provides consumer education through its extensive network of community organizations. Consumers Union (CU) is a nonprofit membership organization chartered in 1936 under the laws of the State of New York to provide consumers with information, education and counsel about goods, services, health, and personal finance. CU's income is solely derived from the sale of Consumer Reports, its other publications and from noncommercial contributions, grants and fees. In addition to reports on CU’s own product testing, Consumer Reports with approximately 5.8 million paid circulation, regularly carries articles on health, product safety, marketplace economics and legislative, judicial and regulatory actions that affect consumer welfare. CU's publications carry no advertising and receive no commercial support.