Consumer Advocates Support FTC’s “Click to Cancel” Proposal
CFA signed onto joint comments prepared by National Consumers League in strong support of the FTC’s proposals to make subscription cancellations easier and more transparent. Consumers spend hundreds of millions of dollars annually on subscription services and “free trial” conversions, and the FTC’s proposed updates to its Negative Option Rule would protect consumers from unwanted charges and ensure that sellers provide consumers with clear guidelines about how to cancel these services. The comments also urge the FTC to require sellers to provide more frequent notices about recurring charges.
