CFA joined fellow community, consumer, and civil rights organizations in comments to the Office of the Comptroller of the Currency (OCC) to express serious concerns about Oportun’s application to for a national bank charter. Unfortunately, recent investigations and research have revealed egregious debt collection practices by Oportun. The investigation raised problems including unaffordable loans, high volumes of collections suits, and abusive and intimidating debt collection tactics. We urged the OCC and Oportun to take further steps to address these serious issues that are causing harm to Latino and low-to-moderate income borrowers before they are able to become a national bank.