Washington, D.C. — The Consumer Federation of America (CFA) released its annual Consumer Complaint Survey Report today, revealing that auto sales, consumer credit issues, and scams and frauds remain some of the most pressing problems Americans face. These findings come as the Trump Administration pursues a historic rollback of the Consumer Financial Protection Bureau (CFPB)—the federal agency charged with protecting consumers from the very issues most frequently affecting them.

From real-life stories of consumer complaints to the Top 10 List of Consumer Complaint Categories, CFA’s report paints a robust picture of the vast array of harms everyday Americans face in the marketplace.

Each year, CFA surveys city, county, and state consumer protection agencies to identify trends in complaints and resolutions from the previous year. CFA is proud to work alongside the agencies that participated in this year’s survey. Their on-the-ground expertise delivers meaningful relief to consumers and provides invaluable insights to inform our policy work.

In an age of deregulation and corporate influence, this report serves as a powerful reminder that consumer protection isn’t just good policy, it’s a necessity.